Hotel & Commercial Security Specialists

Security Installation &
Maintenance in Saudi Arabia

End-to-end installation, commissioning, and maintenance of hotel RFID door locks, CCTV surveillance, smart energy switches, and access control systems — serving Jeddah, Makkah, Madinah and Taif.

10+
Years of Experience
Hotel & commercial security
200+
Projects Delivered
Hotels, offices & more
50+
Hotel Clients
Jeddah, Makkah, Madinah & Taif
24/7
Support Available
Emergency response, always on
Hotel Security Systems

Complete Hotel Security — From Door to Door Plate

End-to-end installation of every hotel room security layer — RFID locks, smart energy switches, keycards, and electronic door plates — by experienced engineers across Jeddah, Makkah, Madinah and Taif.

50+ hotel clients
12-month warranty
Jeddah · Makkah · Madinah · Taif

RFID Hotel Door Lock Installation

Most Requested

Jeddah · Makkah · Madinah · Taif

We supply, install, and commission RFID electronic door lock systems for hotels, serviced apartments, and hospitality properties. Our engineers manage every stage — door preparation and cabling through to PMS integration, keycard encoding, staff training, and handover.

We work with leading brands including ASSA ABLOY, VingCard, Onity, Dormakaba, SALTO, and Be-Tech — selecting the right platform for your PMS system, room count, and budget.

What's included

  • Site survey & lock quantity estimate
  • Door prep & mechanical fitting
  • Wiring & power supply installation
  • Management software setup
  • PMS integration (all major platforms)
  • Keycard encoding & full-room testing
  • Master & housekeeping card hierarchy
  • Staff training & handover documentation
  • 12-month installation warranty

Smart RFID Energy Saving Switches

Up to 40% energy reduction

Automatically cut room power when guests remove their keycard. Compatible with all major hotel lock card standards — we verify compatibility before supply.

  • Mifare 13.56 MHz & EM4100 125kHz support
  • Card compatibility check included
  • Electrical wiring & panel connection
  • Per-room load & standby testing
  • Energy saving verification report

RFID Hotel Key Cards

Mifare · Temic · Multi-tech

Genuine RFID key cards matched to your exact door lock system. Custom hotel branding printed. Encoded and tested before delivery.

Mifare Classic 1K Mifare Classic 4K Mifare DESFire EV2 Temic / EM4100 HID Prox Multi-tech

Hotel Electronic Door Plates

DND · Clean · LED · Arabic & English

LED-illuminated room status plates controlled by a single button press. Displays Do Not Disturb, Please Clean Room, and Make Up Room in Arabic and English on the corridor indicator.

  • LED illuminated buttons
  • Arabic & English labels
  • Corridor status indicator
  • Touch or mechanical options
  • SOS / emergency option
  • Custom branding available

CCTV & Surveillance

CCTV Camera Installation & Maintenance

We design and install IP CCTV surveillance systems for hotels, commercial buildings, hospitals, and residential complexes across Jeddah, Makkah, Madinah and Taif. We work with Hikvision and Dahua — two of the world's most trusted IP surveillance brands.

Our service covers the full lifecycle: initial camera placement survey, structured cabling, NVR/DVR installation, remote viewing setup, and staff orientation. Post-installation we offer Annual Maintenance Contracts covering scheduled inspections, hard disk monitoring, and firmware updates.

Technical capability

Camera Types: Fixed, PTZ, Fisheye, LPR
Resolution: 1MP – 8MP (4K UHD)
Brands: Hikvision · Dahua
NVR / DVR: Full setup, RAID config
Remote Access: Mobile app, DDNS / static IP
Cabling: CAT6 structured, PoE
Maintenance: Annual contracts available
Hard Disk: Replacement & health checks

New CCTV Installation

Site survey & camera placement plan
Structured CAT6 cabling & PoE switches
NVR / DVR supply & hard disk installation
Remote viewing — mobile app & PC client
Motion detection & recording schedule setup
Staff training & system handover

CCTV Maintenance & Repair

Scheduled inspection & camera cleaning
Hard disk health check & replacement
Firmware & software updates
Lens & IR adjustment
Recording continuity verification
Fault diagnosis & repair callout

System Upgrade

Analog → IP camera migration
DVR → NVR replacement
Hard disk capacity upgrade
Resolution upgrade (HD → 4K)
Remote access modernisation
Cabling assessment & rewiring

What's included

  • Access point survey & zone planning
  • Controller & reader supply and installation
  • Card or PIN credential configuration
  • Access schedule & permission levels setup
  • Integration with existing door hardware
  • Audit trail & reporting configuration
  • Administrator training & handover
  • 12-month installation warranty

Typical applications

Building entrances
Server rooms
Staff-only zones
Car park barriers
Stairwell doors
Restricted storage

Building Access Control

Electronic Access Control Installation

We design and install electronic access control systems for building entrances, server rooms, restricted zones, and staff areas. From standalone door controllers to multi-door networked systems — our engineers assess your building layout and recommend a right-sized solution.

All installations include card credential setup, access schedules, permission level configuration, and administrator training. Full audit trail and reporting functionality ensures accountability for every access event.

Annual Maintenance Contracts

Protect Your Systems with an AMC

A hotel's security systems can't afford downtime. Our Annual Maintenance Contract (AMC) plans keep your door locks, CCTV, and energy management systems running reliably — with scheduled inspections, proactive servicing, and guaranteed response times when something goes wrong.

Most hardware failures are preventable. An AMC with HCGCE means our engineers visit your property on a scheduled basis — checking firmware, replacing batteries, testing card encoders, and calibrating cameras — before small issues become expensive emergencies.

  • Scheduled preventive maintenance visits (min. 2 per year)
  • Priority emergency response — same day in Jeddah
  • Next business day for Makkah, Madinah and Taif
  • Software & firmware updates included
  • Battery replacements & component checks
  • Keycard encoder & reader servicing
  • Detailed written service report after every visit

Basic AMC

Scheduled visits

  • 2 preventive maintenance visits / year
  • Full hardware inspection each visit
  • Battery & consumables replacement
  • Software version checks
  • Written service report
  • Standard response time

Full AMC

Priority coverage

Recommended
  • Everything in Basic AMC
  • Priority same-day emergency callout
  • Unlimited emergency visits
  • Firmware & software updates
  • Keycard re-encoding service
  • Dedicated point of contact

AMC pricing is property-specific. Contact us for a tailored quote.

Low Voltage & Networking

Structured Cabling & Low Voltage Solutions

Modern hotel and commercial security systems depend on reliable cabling infrastructure. Our team provides CAT6 network cabling, PoE switch installation, patch panel setup, and all low-voltage wiring for CCTV, access control, and door lock systems.

Whether you're building a new property or upgrading an existing network, we design the cabling infrastructure to support your security systems long-term — with full labelling, documentation, and testing at handover.

Services we provide

CAT6 Structured Cabling

Patch panels, keystone jacks, cable trays and full end-to-end testing

PoE Network Switches

Supply and installation of PoE switches for IP camera and access control systems

Server Room / MDF Setup

Cabinet installation, patch panel labelling, and cable management

Low Voltage Security Wiring

All cabling for CCTV, door locks, access control, and door plate systems

Cable Documentation

Full as-built labelling, cable schedule, and handover documentation

Network Testing

Cable certification, continuity testing, and PoE power verification

Consultation & Upgrades

Free Site Survey & System Upgrades

Not sure what system is right for your property? Our engineering team conducts free site surveys for qualified projects — assessing your layout, existing infrastructure, access requirements, and budget to produce a detailed recommendation and scope of work.

We also help properties upgrade outdated security systems. Whether you're replacing magnetic stripe locks with RFID, migrating from analog CCTV to IP, or refreshing a lock management system — we plan and execute the migration with minimal disruption.

Free Site Survey

We visit your property, assess your needs and infrastructure, and produce a detailed scope and recommendation at no charge.

Magnetic Stripe → RFID Migration

Full replacement of legacy mag-stripe door locks with RFID systems — using existing door prep where possible to minimise costs.

Analog → IP CCTV Migration

Replace outdated analog cameras and DVRs with modern IP cameras and NVR systems — often reusing existing cable runs.

Lock Software Upgrade

Upgrade or replace outdated hotel lock management software — including data migration, re-encoding of existing cards, and staff retraining.

Compatibility Assessment

We test and assess your existing lock, keycard, or CCTV system and recommend compatible upgrades or replacements to extend its life.

System Health Audit

A full technical audit of your installed security systems — identifying faults, risks, and improvement opportunities before they cause problems.

Our Commitments

Warranty & Service Level Guarantees

We back every installation with explicit, verifiable commitments — not vague promises.

Installation Warranty

12 Months

All installation work — labour, wiring, and configuration — is covered by a 12-month workmanship warranty. Hardware manufacturer warranties apply separately.

Emergency Response

Same Day

Critical faults receive same-day on-site attendance in Jeddah. Next business day for Makkah, Madinah, and Taif. AMC clients receive priority scheduling.

AMC Guarantee

Min. 2 Visits/Year

All Annual Maintenance Contracts include a minimum of 2 scheduled preventive maintenance visits per year, plus priority emergency response for all contract faults.

Brands & Systems We Work With

The Systems Our Engineers Are Trained On

Our installation engineers have hands-on deployment experience with each of these systems. We don't just supply the hardware — we install, configure, and maintain it at a technical level.

Hotel Electronic Door Locks

RFID lock supply, installation, programming & maintenance.

VingCard Onity ASSA ABLOY Dormakaba SALTO Systems Allegion Adel Be-Tech

RFID Hotel Key Cards

Custom-printed RFID cards compatible with all major hotel lock platforms.

Card Standards

Mifare Classic 1K Mifare Classic 4K Mifare DESFire EV2 Temic / EM4100 125kHz HID Prox LEGIC Prime

RFID Smart Energy Saving Switches

Card-activated in-room master switches — cuts power on exit, saves up to 40% energy.

Supported Card Technologies

Mifare 13.56 MHz Temic / EM4100 125kHz Multi-technology HID Compatible

IP CCTV & Surveillance Systems

Full-service IP camera installation, NVR/DVR setup, remote monitoring & maintenance.

Hikvision Dahua
IP & Analog Cameras
NVR / DVR Systems
Remote Viewing
Annual Maintenance
Hard Disk Replacement
Structured Cabling

Operating in Jeddah, Makkah, Madinah & Taif  ·  Genuine products with full manufacturer warranty  ·  Request a quote →

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FAQ

Service Questions

Can't find your answer? WhatsApp us directly — we typically reply within the hour.

Do you provide installation only, or full supply and install?
Both. We can supply and install products from our catalogue, or work with hardware you have already procured. All installations are carried out by our experienced engineers with full testing and documentation.
Can we supply our own hardware and have HCGCE install it?
Yes. If you have already purchased hardware, we can install and commission it. During the site survey we will assess the equipment and confirm installation feasibility before committing to a scope.
How long does a typical hotel door lock installation take?
A 50-room hotel installation typically takes 3–5 working days. We work in stages to minimise disruption — rooms remain accessible as we progress floor by floor. Larger projects are scoped with a detailed project timeline at quotation stage.
Can you upgrade our existing magnetic stripe locks to RFID?
Yes. We handle full magnetic stripe to RFID migrations. In many cases, existing door preparation can be reused to reduce costs. We assess your doors and infrastructure during the site survey and recommend the most cost-effective upgrade path.
Do you offer emergency repair callouts?
Yes. We provide 24/7 emergency support. For clients on an Annual Maintenance Contract (AMC) we guarantee same-day response in Jeddah and next business day for Makkah, Madinah and Taif. Other clients are served as quickly as availability allows.
What is included in a preventive maintenance visit?
A standard visit includes: physical inspection of all hardware, battery replacements, software and firmware version checks, keycard re-encoding tests, reader surface cleaning, and a written service report issued within 24 hours of the visit.
Can you service equipment that was not originally installed by HCGCE?
In most cases, yes. Our engineers are trained on all major brands. We will assess the equipment during an initial site visit and advise on what is serviceable or recommend an upgrade path where the hardware is beyond economical repair.
Do you offer CCTV-only maintenance without a full AMC?
Yes. We can provide standalone CCTV maintenance contracts covering scheduled inspections, hard disk health checks, firmware updates, and camera cleaning — separate from any door lock or energy switch servicing.
How do you handle projects in Makkah and Madinah?
We have active project teams regularly deployed in Makkah and Madinah. All project logistics, materials, and scheduling are managed from our Jeddah headquarters. Response times for AMC clients are next business day for both cities.
Do you train hotel staff on how to use the systems?
Yes. Staff training is included in all new installation projects. We cover day-to-day system operation, keycard encoding, basic troubleshooting, and who to contact for support. Refresher training is available on request.

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Ready to Start Your Project?

Contact us for a free consultation. We'll assess your site, recommend the right services, and prepare a detailed itemised quotation within 24–48 hours.

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